Service

• help the customer in choosing the best equipment for its specific use 
• bespoke design for unique technical demands
• sampling and feasibility studies at its laboratory
• on-site testing of new equipment provided to optimize the production yield as in function of the specific products of the Customer
• staff training for full control of the systems and technology to ensure a thorough understanding of applications, together with tips and tricks related to the setting and programming
• rapid and complete assistance for the supply of spare parts subject to wear
• online technical advice, by submitting questions and requests, receiving real-time response
• provision of qualified technical assistance - direct and indirect - allowing the resolution of any issues of machinery installed or to benefit from all the advantages arising from the effective working of the purchased machine 
• overhaul and check-up of machines supplied by Lucas during his forty-year activities